Privacy Policy
Last updated: 7-9-2024
Welcome to DHUNDOO SERVICES LLP. This privacy policy outlines how we handle your personal information.
Dundoo Customer App Privacy Policy
Introduction
At Dundoo, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our app and services. By using Dundoo, you agree to the terms outlined in this policy.
Information We Collect
- Personal Information: When you register for Dundoo, we may collect personal information such as your name, email address, phone number, and payment information. This data is necessary for creating your account, processing transactions, and providing you with our services.
- Location Data: To provide accurate transportation services and local business insights, Dundoo may collect and use your location data. This includes real-time location tracking when you use our app for finding nearby transportation options or local recommendations.
- Usage Data: We collect information on how you interact with our app, such as pages visited, features used, and time spent on the app. This helps us improve our services and provide a better user experience.
How We Use Your Information
- Service Provision: Your personal and location information is used to offer you a seamless experience with our app. This includes finding and booking transportation options, processing payments, and providing real-time local business recommendations.
- Personalization: We use your data to personalize your experience on Dundoo, such as suggesting transportation options based on your preferences or offering tailored local recommendations.
- Communication: We may use your contact information to send you updates, confirmations, or information related to your account or transactions. We may also communicate with you about promotions or services that may be of interest to you.
- Analytics and Improvements: Your usage data helps us understand how our app is used, allowing us to make necessary improvements and introduce new features that enhance your experience.
Data Sharing and Disclosure
- Third-Party Services: We may share your information with third-party service providers who assist us in delivering our services. These include payment processors, customer support, and marketing partners. All third-party services are required to protect your information and use it only for the purposes we specify.
- Legal Compliance: We may disclose your personal information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such changes and your rights regarding your data.
Data Security
Dundoo employs industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. While we strive to protect your data, please understand that no system can be 100% secure, and we cannot guarantee absolute security.
User Rights and Choices
- Access and Correction: You have the right to access the personal information we hold about you. If any information is incorrect, you can request corrections or updates.
- Data Deletion: You may request the deletion of your account and personal data at any time. Please note that certain data may need to be retained for legal or operational reasons.
- Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in any email you receive or by contacting us directly.
Children’s Privacy
Dundoo is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website or within the app, along with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@dundoo.com
Address: DHUNDOO SERVICES LLP
3-12-28/1, SRINIVAS NAGAR COLONY LB NAGAR V GUARD LANE
MANSOORABAD-2, L B Nagar, L B NAGAR, Hyderabad, Telangana, India
Phone: +91 8309226222
Dundoo Business CRM Mobile App Privacy Policy
Introduction
Welcome to Dundoo Business CRM. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application. By using the Dundoo Business CRM mobile app, you agree to the collection and use of information in accordance with this policy.
Information We Collect
- Personal Information: When you sign up or use our app, we may collect personal details such as your name, email address, phone number, and business information.
- Usage Data: We automatically collect data regarding your interaction with the app, including log data, device information, IP addresses, and other analytics data to enhance your user experience.
- Location Data: With your permission, we may collect and process information about your device’s location to improve our service.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information.
How We Use Your Information
- To Provide and Maintain the Service: We use the information to operate, maintain, and provide you with the features of the app.
- To Improve Our Services: We analyze usage data to improve the functionality and performance of our app.
- To Communicate with You: We may use your personal information to send you updates, newsletters, marketing materials, or respond to your inquiries.
- To Ensure Security: Information collected helps us enhance the security of our app, detect fraud, and prevent unauthorized access to our services.
Sharing Your Information
- Third-Party Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as data analytics, marketing services, and customer support.
- Legal Requirements: We may disclose your information when required by law or to protect the safety, rights, or property of our users or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a new owner.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Your Rights
- Access and Correction: You have the right to access, correct, or delete your personal information.
- Opt-Out: You may opt-out of receiving promotional communications from us by following the instructions provided in those communications.
- Data Portability: You have the right to request a copy of the information we have on you in a structured, machine-readable format.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@dundoo.com
Phone: +91 8309226222
Address: DHUNDOO SERVICES LLP
3-12-28/1, SRINIVAS NAGAR COLONY LB NAGAR V GUARD LANE
MANSOORABAD-2, L B Nagar, L B NAGAR, Hyderabad, Telangana, India